Your privacy is not just a priority — it is our core responsibility. Find out exactly how infiniwin collects, uses, and protects your personal information at all times.
Our Commitment
We uphold rigorous data protection standards to ensure your personal information remains safe and is used responsibly at all times.
All your personal and financial data is encrypted using 256-bit SSL technology. This means every transaction and login activity is protected from unauthorized access.
As an infiniwin member, you have the full right to access, correct, or request deletion of your personal data at any time. We process such requests within the stipulated timeframe without unnecessary questions.
Infiniwin has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes without your explicit consent. Your information is used solely for the operational purposes of our platform.
We only collect information that is strictly necessary for account operation, identity verification, and payment processing. No data is collected solely for purposes unrelated to our services.
Your personal data is retained only for as long as necessary for the stated purpose or as required by applicable law. Once that period ends, your data will be securely deleted from our systems.
In the event of any security incident involving your data, infiniwin is committed to notifying you within the timeframe required by law, along with the steps we have taken to address the situation.
Infiniwin values the privacy of every member who uses our platform. This Privacy Policy ("Policy") describes the types of information we collect, how it is used, who it is shared with, and your rights as the owner of that data.
This policy applies to all users of the infiniwin platform, including the website, mobile app, and any related services we offer. We encourage you to read this document carefully and contact us if you have any questions.
As a platform operating in Malaysia, infiniwin complies with the Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We are committed to ensuring your data is handled with complete integrity and transparency.
Infiniwin only collects information necessary to provide you with the best possible service. The types of information we collect are as follows:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) and account eligibility |
| Contact Data | Email address, phone number | Account communications and important notifications |
| Financial Data | Bank account details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security and platform improvements |
| Usage Data | Game history, login times, game preferences | Personalize your experience and customer support |
We collect this information directly from you during registration, through your use of the platform, or automatically via permitted tracking technologies.
Every piece of information collected is used responsibly and only for legitimate purposes. Here are the main ways we use your data:
Infiniwin does not sell or disclose your personal data to third parties for their own commercial purposes. However, we may share your information in the following limited circumstances:
Infiniwin uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how our platform is used.
You can manage or disable certain cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality.
Infiniwin continuously invests in security infrastructure to ensure your data remains protected at all times. The security measures we implement include:
Under the Personal Data Protection Act 2010 and our own policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You may request that we correct any inaccurate or incomplete data.
You may request deletion of your data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict how we process your data in certain circumstances.
To exercise any of the above rights, please contact our privacy team through the provided support channels. We will process your request within 30 calendar days.
The infiniwin platform is strictly for users aged 18 years and above. We do not knowingly collect any personal information from children under the stipulated age.
If we find that we have collected information from someone below the eligible age, we will take immediate steps to delete that information and close the relevant account. If you have reason to believe a minor is using our platform, please notify us immediately.
The infiniwin platform may contain links to third-party websites or services that are not under our control. This Privacy Policy applies solely to the infiniwin platform.
We encourage you to read the privacy policy of every website you visit. infiniwin is not responsible for the privacy practices or content of third-party websites.
Infiniwin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.
Any material amendments will be communicated to you via email or in-platform notification at least 7 days before they take effect. Continued use of the platform after the effective date of such amendments constitutes your acceptance.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team:
For more information about your rights and how we manage gaming responsibly, please visit the Responsible Gaming us. General enquiries can be addressed through the FAQ us.
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