Official Document

Terms and Conditions infiniwin
for All Registered Members

Please read this document carefully before using the infiniwin platform. By registering or continuing to use our platform, you agree to all terms stated herein.

Updated: January 2026

Key Highlights of These Terms and Conditions

Here is a summary of the six most important aspects you need to understand before playing at infiniwin.

Account Eligibility

Only players aged 18 and above are eligible to register and play at infiniwin. Each member is permitted to hold only one active account. Duplicate accounts or accounts using false information will be terminated immediately.

Bonus & Promotion Terms

All bonuses are subject to clear and transparent wagering requirements. Bonuses may not be used for repetitive minimum-value bets to fulfill requirements. Misuse of promotions will result in forfeiture of the claim.

Deposits & Withdrawals

All deposits and withdrawals are processed through secure, legitimate payment channels. Withdrawals require successful identity verification (KYC). We reserve the right to hold suspicious withdrawals for further investigation.

Account Security

You are solely responsible for maintaining the confidentiality of your account password. infiniwin will never ask for your password through any channel. If you suspect unauthorized access to your account, contact our support team immediately.

Game Integrity

Any attempt to manipulate game outcomes, use automation software, or collude with other players to gain an unfair advantage is strictly prohibited and may result in permanent account suspension.

Account Closure & Suspension

Infiniwin reserves the right to suspend or close any account that violates these terms without prior notice. Members may also request account closure at any time through our customer support team, available 24/7.

Important: This document constitutes a binding agreement between you and infiniwin. By accessing or using our platform, you confirm that you have read, understood, and agreed to all the terms stated below.

1 Introduction

Welcome to infiniwin, an online gaming platform operating under a valid license and regulations. These Terms and Conditions ("Terms") govern your use of the website, mobile application, and all services provided by infiniwin ("Platform").

These terms apply to all users of the Platform, including visitors, registered members, and active players. Please read this document carefully. If you do not agree with any part of these Terms, you are advised not to use our Platform.

When you register an account at infiniwin, you automatically agree to comply with all these Terms as well as any additional guidelines that may be published from time to time. We encourage you to review this page periodically to stay informed of any latest changes.


2 Member Eligibility

To register and use the infiniwin Platform, you must meet the following requirements:

  • Aged 18 years and above at the date of registration.
  • A citizen or resident permitted by local law to participate in online gaming activities.
  • Have full legal capacity to enter into a binding agreement.
  • Not on any self-exclusion list or prohibition list of any relevant regulatory body.
  • Not registering on behalf of another person or business entity.

Infiniwin reserves the right to request proof of age at any time. If a player is found to have registered under the required age, the account will be terminated immediately and all remaining funds will be handled in accordance with the relevant procedures.


3 Account Registration

Each player is only permitted to hold one (1) active account only. Multiple accounts — whether using the same or different names, emails, phone numbers, or financial information — are strictly prohibited.

During registration, you are required to provide accurate, truthful, and complete information, including but not limited to your full name, date of birth, email address, and phone number. infiniwin reserves the right to request identity verification documents (KYC) at any time, particularly before processing your first withdrawal.

The KYC verification process at infiniwin is straightforward and typically completed within 24 business hours. Accepted documents include a valid national ID, passport, or driver's license.

You are solely responsible for keeping your account password secure and not sharing it with anyone. infiniwin will not be held liable for any losses arising from unauthorized access resulting from your own negligence in safeguarding your login credentials.


4 Deposits & Payments

Infiniwin supports a variety of deposit methods including local bank transfers (FPX), e-wallets, and other approved online payment methods. All deposit transactions are processed through a secure encryption system to protect your financial information.

  • Minimum and maximum deposit limits may vary depending on the selected payment method.
  • You may only deposit funds from a bank account or digital wallet registered in your own name.
  • Deposits made by third parties will not be accepted and will be returned.
  • Infiniwin does not charge processing fees for deposits; however, your bank or payment provider may apply their own charges.

Any attempt to deposit funds obtained through illegal means or for money laundering purposes is strictly forbidden and will be reported to the relevant authorities.


5 Fund Withdrawal

Players may request a withdrawal at any time provided their account has successfully completed KYC verification. Withdrawal requests will be processed within the stipulated timeframe depending on the selected payment method.

  • Withdrawals to local bank accounts are typically processed within 1 to 3 business hours.
  • Withdrawals to e-wallets are generally faster and can be completed in a shorter timeframe.
  • Daily minimum and maximum withdrawal limits are subject to the limits set by the selected payment method.
  • Bonus funds that have not met the wagering requirements cannot be withdrawn.
  • Infiniwin reserves the right to request additional documents for verification purposes before processing large withdrawals.

If any discrepancy or suspicious activity is detected, infiniwin reserves the right to temporarily suspend a withdrawal while an investigation is carried out. We are committed to resolving such cases fairly and within a reasonable timeframe.


6 Bonuses & Promotions

Infiniwin offers a wide range of bonuses and promotions to registered members. All bonuses are subject to specific terms that will be clearly stated in each promotional offer.

  • Wagering Requirement: Each bonus has wagering requirements that must be met before wins can be withdrawn. These requirements will be clearly stated in the terms of each promotion.
  • Bonus Validity Period: Bonuses have a limited validity period. Unused bonuses will expire automatically once the set period has passed.
  • One Active Promotion at a Time: Generally, only one bonus can be active at a time unless otherwise stated in the relevant promotion's terms.
  • Abuse Prevention: Using bonuses for low-risk betting strategies specifically designed to meet wagering requirements (e.g., betting on all outcomes of the same game simultaneously) is prohibited.
infiniwin reserves the right to void any bonus and related wins if there is evidence of promotion abuse or any attempt to exploit our bonus system.

7 Game Rules

All games offered at infiniwin use Random Number Generator (RNG) technology that has been independently audited to ensure fairness and randomness of game outcomes. Every game result is final and cannot be disputed.

In the event of any technical disruption during a game session, the infiniwin system will attempt to restore the session to its last valid state. If restoration is not possible, the affected bets will be returned to the player's account. infiniwin is not liable for any disruptions caused by issues with the player's device or internet connection.

  • The use of automation software, bots, or any other technical aids to play is strictly prohibited.
  • Any attempt to hack, manipulate, or disrupt the Platform's functionality is a serious offense that will be reported to the authorities.
  • Collaborating with other players to gain an unfair advantage (e.g., collusion in poker or live table games) is strictly prohibited.

8 Player Conduct

Infiniwin is committed to maintaining a safe, friendly, and respectful gaming environment for all users. Players are expected to conduct themselves courteously when interacting with other players or our support staff.

The following behaviors are prohibited and may result in a warning, suspension, or permanent account closure:

  • Use of abusive language, threats, or harassment toward other players or staff.
  • Spreading false or misleading information about the Platform.
  • Any attempt at fraud in any form.
  • Violating any applicable local or international laws while using the Platform.

9 Privacy & Data Protection

Infiniwin respects the privacy of all its users. Personal information you provide during registration and use of the Platform is collected, stored, and used in accordance with our Privacy Policy in detail.

In summary, we only use your data for account operations, identity verification, payment processing, and service improvement. We do not sell or disclose your personal data to third parties without your consent, unless required by law.


10 Limitation of Liability

Infiniwin is not liable for any indirect, incidental, or consequential losses arising from the use of this Platform. The Platform is provided "as is" and we do not guarantee that the service will always be free from interruptions or errors.

You acknowledge that online gaming involves real financial risk. infiniwin provides responsible gaming management tools including deposit limits, loss limits, and self-exclusion options to help you stay in control. More information is available on the Responsible Gaming ours.


11 Terms Amendment

Infiniwin reserves the right to update, amend, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this page.

It is your responsibility to review this page from time to time. Continued use of the Platform following any amendments constitutes your acceptance of the revised terms.


12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the infiniwin customer support team is available to assist you at any time.

  • Live Chat: Available 24/7 directly from our Platform.
  • Support Email: [email protected]
  • Response Time: We aim to respond within 1 hour for live chat and within 24 hours for email.

For questions about your account, bonuses, or payments, you may also visit our FAQ which contains answers to the most frequently asked questions by infiniwin members.

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