Having fun is the main goal. infiniwin provides a range of tools and guidance to ensure you always play in control, safely, and with full awareness.
Our Control Tools
Infiniwin provides specially designed control tools to help you proactively and responsibly manage your gaming experience.
Set a daily, weekly, or monthly limit on your total deposits. Once the limit is reached, the system automatically blocks additional deposits until the limit period resets — no exceptions.
You can set a maximum loss limit within a specified period. This ensures you do not continue playing beyond the budget you have set for yourself, even during a long session.
Set a maximum duration for each gaming session. When the time is up, the system will send a warning and automatically end the session so you can take a short break.
Choose to take a break from the platform for 24 hours, 48 hours, or 7 days. During this period, your account will be fully blocked from any gaming activity with no approval wait required.
If you need a longer break, the self-exclusion option allows you to suspend your account for 1 month to 5 years. This request cannot be cancelled before the period expires.
You can choose to opt out of all marketing communications, promotional offers, and advertisements from infiniwin. This option reduces the urge to play when you may not need it at a given time.
Understand Responsible Gaming
Responsible gaming means playing with awareness — knowing your limits, understanding the risks, and ensuring that gambling does not disrupt your daily life. At infiniwin, we believe that the enjoyment of playing only has meaning when it is done in a healthy and controlled manner.
Many people enjoy casino games purely as entertainment — much like going to the cinema or dining out. As long as it does not affect your finances, relationships, or mental well-being, playing online is an activity that can be fully enjoyed. Problems only arise when someone starts playing beyond their means or uses gambling as a way to solve personal issues.
Infiniwin takes this responsibility seriously. We are more than just a gaming platform — we are a partner that genuinely cares about the well-being of every one of our members.
Here are some practical tips we recommend to all members, especially those who have just joined our platform:
It is important to recognise the early signs of a gambling problem before it becomes more serious. Here are some warning signs to watch for in yourself or someone you care about:
Feeling the need to hide gambling activity from family members or close friends.
Borrowing money or selling belongings to fund gambling.
Constantly thinking about gambling even while engaged in other activities, including while at work.
Neglecting daily responsibilities such as work, children's schooling, or household bills because of gambling.
Continuing to play despite knowing it is negatively affecting your finances and personal relationships.
Feeling restless, irritable, or uncomfortable when trying to stop or reduce gambling.
If you or someone you know shows one or more of the signs above, this is the right time to use the control tools provided by infiniwin or to seek professional help.
All responsible gaming control tools at infiniwin can be accessed directly from your account settings. The process of setting limits or applying for self-exclusion is straightforward and takes effect immediately or within a specified period.
How to Set Limits
Log in to your infiniwin account using your registered username and password.
Click the profile icon in the top right corner and select "Account Settings".
Find the "Responsible Gaming" or "Account Controls" section in the settings menu.
Choose from deposit limits, loss limits, session time limits, forced breaks, or self-exclusion.
Enter the desired value and confirm. The limit will take effect immediately or within the specified timeframe.
Check on Yourself
Answer the following questions honestly. If you answer "Yes" to two or more questions, we encourage you to speak with someone you trust or use the available control tools.
Have you ever played longer than you originally planned?
Have you ever increased your wager amount to try to recover money you had lost?
Has gambling ever caused you to feel stressed, guilty, or anxious?
Have you ever borrowed money or sold something to fund gambling activities?
Has gambling ever caused conflict with family members or friends?
Have you ever neglected work, studies, or other responsibilities because of gambling?
Our Control Tools
Set a daily, weekly, or monthly limit. Limits can be reduced immediately, but increasing a limit requires a 7-day waiting period for your protection.
View a full summary of your gaming activity — including total bets, wins, and losses — to help you make smarter decisions.
Opt out of receiving any emails or notifications about special offers that may encourage you to play more than planned.
Apply for self-exclusion for a period of 1 month to 5 years. Once activated, there is no way to reverse it early — this is the strongest protection we offer.
The infiniwin support team is ready to help you use any of these control tools. Contact us via live chat anytime you need assistance.
FAQ
Infiniwin's Commitment
Infiniwin believes that a good business is not just about profit — it is about ensuring our member community remains healthy and happy. That is why we continually invest in responsible gaming programmes and never compromise on this matter.
We train our entire customer support team to recognize signs of problem gambling and respond with empathy and useful information. Every interaction with our members is handled with genuine care, not merely as a business transaction.
Our policy is clear: if a member raises a concern or seeks help related to gambling, our team will prioritize their well-being above all other considerations. No commission or incentive outweighs the safety of our members.
infiniwin's Promise to You
Never pressures members who have set limits into increasing their budget.
Processing self-exclusion requests promptly without unnecessary delays or questioning.
Fully blocks access to promotions and special offers for members who are under a self-exclusion period.
Strictly enforces age verification and investigates any account suspected of involving underage users.
Provides transparent gaming activity reports so you always know how much you have spent.
Continuously updating our control tools and policies in line with best practices in responsible gambling.
Play Mindfully, Play Responsibly
Over 1,000 handpicked games await you — with a full suite of control tools to ensure a safe, controlled, and enjoyable gaming experience every time.